Self-Service Tools

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The Five Types of Self-Services Tools

If you want to take advantageꦚ of the “seller-free” phenomenon that’s happening and will continue to happen in the world of buyers, your business should beꦉ considering five main self-service tools and experiences for your website visitors.

Self-Assessment

Often found in the form of q🐎uizzes or questionnai🉐res, self-assessment tools stand out as a powerful yet simple way to answer a major question buyers often have: “Where do I stand?”

See examples→

Self-Selection

Self-selection tꦗool often starts with a simple question as well: What is the best _____________ for me?

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Self-Configurator

Most known for designing/buil🐻ding physical products, self-configurator tools are meant to take something that is abstract in the buyer’s mind and make it feᩚᩚᩚᩚᩚᩚ⁤⁤⁤⁤ᩚ⁤⁤⁤⁤ᩚ⁤⁤⁤⁤ᩚ𒀱ᩚᩚᩚel more concrete

See examples→

Self-Scheduling

Self-Scheduling tools offer potential clients a straightforward way to book appointments🥃 based on their availability and preferences

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Self-Pricing

Self-pricing tools, in other words “pricing calculators,” arᩚᩚᩚᩚᩚᩚ⁤⁤⁤⁤ᩚ⁤⁤⁤⁤ᩚ⁤⁤⁤⁤ᩚ𒀱ᩚᩚᩚe designed to answer the question EVERY buyer wants to know -- How much is it?

See examples→

62%

Higher close rate for ap𒐪pointments booked through self-service tool

Average sales value per customer

“Our ‘schedule-a-visit tool’ is the best thing we do. Our close rate for appointments booked through this tool is 62% higher, and we achieve roughly 4k in sales per appoin🐼tment. That’s double the average appointment.”

Steve Sheinkopf, CEO, Yale Appliance

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Book a call today wit👍h one of ♎our IMPACT advisors to discuss implementing a self-service tool on your website.

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You should book this call if...

Fill out the form to give us some brief information about you, your business challenges, and what brought you to IMPACT.
Schedule your 30-minute call at the date/time that works best for you.
Receive an email from an IMPACT advisor confirming your call.
You’ll speak with an advisor who has hands-on experience guiding clients through our marketing and sales coaching and training programs.

𒀰 You should book this call if...

Fill out the form to give us some brief information about you, your business challenges, and what brought you to IMPACT.
Schedule your 30-minute call at the date/time that works best for you.
Receive an email from an IMPACT advisor confirming your call.
You’ll speak with an advisor who has hands-on experience guiding clients through our marketing and sales coaching and training programs.

*Gartner. (2020, September 15). Gartner says 80% of B2B sales interactions between suppliers and buyers will occur in digꦑital channels by 2025. Retrieved from []

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Empower buyers with
Self-Service tools on your website

According to Gartner, 75% of buyers prefer a “seller free” sales experience.*

The Five Types of Self-Services Tools

Self-Assessment

Self-Selection

Self-Configurator

Self-Scheduling

Self-Pricing

Self-Assessment Tool Examples

Self-Selection Tool Examples

Self-Configurator Tool Examples

Self-Scheduling Tool Examples

Self-Pricing Tool Examples

“Our ‘schedule-a-visit tool’ is the best thing we do. Our close rate for appointments booked through this tool is 62% higher, and we achieve roughly 4k in sales per appoin🐼tment. That’s double the average appointment.”

Schedule a Call

You should book this call if...

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